Vipbat believes gaming should be entertainment, not a burden. That's why we've built a set of tools for every player to help you game safely and responsibly.
Our Core Principles
At vipbat, every player's safety is our top priority
Vipbat strictly prohibits anyone under 18. NID verification is carried out at registration, and additional documents may be requested in suspicious cases.
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased for 24 hours.
Keep track of how long you play. Set session reminders to receive automatic notifications after a set time so you can take a break.
Need a break? Set a cooling-off period anywhere from 24 hours to 30 days. Your account will be temporarily suspended for the duration.
If you're experiencing long-term problems, self-exclude for 6 months to 5 years. During this period, your account will be fully closed and you will receive no promotional communications.
Our trained support team can connect you with professional counselling services. Everything is completely confidential and free of charge.
Detailed Guidelines
Betting and casino gaming are, at their core, a form of entertainment. But like anything else, overindulgence can have a negative impact on your life. At vipbat, responsible gaming isn't just a policy — it's at the heart of everything we do. We want you to play and enjoy yourself, but never at the expense of your family, your finances, or your mental well-being.
Online gaming is growing fast in Bangladesh. A large share of the younger generation now enjoys mobile betting and casino games. But with that rising popularity comes a greater responsibility to play safely. vipbat has taken this seriously from day one, building an environment where every player can set their own limits on their own terms.
Most people enjoy betting or casino games occasionally without any issues. But for some, gaming can gradually become an addiction — typically when someone keeps playing to chase lost money, or feels restless when they're not playing.
Problematic gaming develops gradually. It might start with playing once a week, then every day, then several times a day — and before you know it, control slips away without you even realising it. vipbat's responsible gaming tools are designed to alert you at exactly this stage and provide the support you need.
There is a dedicated "Responsible Gaming" section in your vipbat account settings. From there, you can easily access the features listed below. Every tool is designed to keep you in control — not to restrict you.
Keep in mind: Lowering your deposit limit takes effect immediately, but increasing it requires a 24-hour waiting period. This is intentional — to prevent decisions made in the heat of the moment.
Family members are often the first to notice when someone is struggling with gaming. If you're concerned about a loved one's gaming behaviour, contact us at support@vipbat.bet. We can provide professional guidance and support.
Family support is one of the most powerful ways to overcome a gaming addiction. Talk — don't judge. That's what makes the biggest difference.
Remember — betting on vipbat is entertainment, nothing more. The moment it starts feeling like stress rather than fun, take a step back and reflect. Our support team is always here for you.
Warning Signs
Problem gambling is much easier to address when caught early. If you recognize even one of the signs below in yourself, reach out to us today.
Protection Tools
Access these tools anytime from your vipbat account settings
Set a Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Lowering the limit is instant; increasing it requires a 24-hour wait.
Effective ImmediatelyLoss Limit
Set a maximum loss amount before you start. Once you reach that limit, betting will stop automatically.
Automatic ProtectionSession Timer
Set a time limit for how long you play in a single session. When the time is up, you'll be automatically logged out and prompted to take a break.
Real-Time TrackingReality Check
You'll receive a pop-up notification every 30, 60, or 90 minutes showing a summary of how long you've played and your total wins and losses.
Raising AwarenessCooling-Off Period
Temporarily close your account for anywhere between 1 and 30 days. You won't be able to log in during this time, but your balance will remain safe.
Temporary BreakSelf-Exclusion Program
Close your account for 6 months to 5 years, or permanently. During this period, you will receive no marketing communications and will be unable to open a new account.
Long-Term ProtectionSelf-Assessment
Answer each question honestly — your results are completely private.
Answer 6 questions to find out about your gaming health
Path to Support
Acknowledging the problem is the first step toward solving it. vipbat is with you every step of the way.
Take the self-assessment above or ask yourself honestly — is gaming affecting my life?
Go to your vipbat account settings to set a deposit limit, session limit, or cooling-off period.
Reach out via live chat or email support@vipbat.bet. Our trained team will listen to you with full confidentiality.
If needed, we can connect you with the National Mental Health Helpline (16789) or a professional counselor.
When you're ready to return after a self-exclusion or cooling-off period, we'll welcome you back responsibly.
FAQ
🛡️ Play Safe
Join vipbat and enjoy your favourite games in a safe, responsible gaming environment.